Terms
These terms explain how MiniPriza works as an art marketplace for original artworks, digital files, auctions, and commissioned artwork, including platform payment, seller payout, delivery, refunds, and disputes.
MiniPriza provides artist shop pages, artwork listings, auction pages, commission service pages, checkout, order records, payment tools, messages, receipts, and tracking support. Artworks and services listed by artists are sold or provided by those artists. MiniPriza is not the artwork owner, artist, carrier, or seller unless a page clearly says otherwise.
When platform payment is available, buyers pay through MiniPriza using a third-party payment provider. Payment for artwork sales, auction wins, or commission orders may remain pending until the order is complete, eligible for release, cancelled, refunded, disputed, or otherwise resolved according to MiniPriza rules and the payment provider rules.
Artists and sellers are responsible for accurate artwork information, lawful rights to sell or license the work, authenticity or certificate claims, available stock, pricing, auction settings, commission scope, file delivery links, packing, handover to the carrier, tracking information, warranties, returns, and resolving problems caused by their artwork or fulfillment.
Buyers should review artwork photos, descriptions, dimensions, medium, certificate details, digital delivery notes, auction rules, commission scope, artist profile, price, shipping terms, delivery address, and order messages before paying or bidding. Buyers should keep order records and report problems through the order page within the period provided by MiniPriza.
Artists and sellers are responsible for packing physical artwork properly, handing it to the carrier, and helping buyers coordinate with the carrier when a parcel is lost, delayed, damaged, or delivered incorrectly. MiniPriza may provide order records and communication tools, but artwork and delivery issues are primarily handled by the seller, buyer, and carrier.
An order is treated as paid only when the payment provider confirms the payment and MiniPriza records the order as paid. If payment fails, is cancelled, remains pending, is reversed, refunded, charged back, or disputed, MiniPriza may pause order processing, shipment instructions, seller payout, or account activity until the status is resolved.
Seller payout is not immediate. After the buyer confirms receipt or the order becomes eligible for release, payout to the seller receiving account normally takes about 7 business days, excluding weekends and holidays. Timing may vary because of bank processing, payment provider review, account verification, refunds, disputes, risk checks, or legal requirements.
If there is a problem with payment, artwork condition, missing certificate, digital file access, commission scope, shipping, or delivery, the buyer and seller should communicate through the order page. MiniPriza may review order records and help coordinate the process. Refunds, partial refunds, payout holds, or account action may be applied according to the evidence, platform rules, and payment provider rules.
MiniPriza is responsible for providing reasonable platform tools, order records, payment flow, and support process. MiniPriza is not responsible for artwork quality, subjective taste, seller stock accuracy, carrier performance, buyer-provided address mistakes, unlawful seller conduct, authenticity claims made by sellers, or indirect losses, except where required by law or clearly stated in a specific MiniPriza program.
MiniPriza may review, hide, suspend, cancel, remove, delay payout, or restrict shops, products, orders, or accounts when there is suspected fraud, unlawful activity, unsafe products, misleading content, payment risk, delivery abuse, repeated disputes, or behavior that may harm buyers, sellers, or the platform.